Shipping

We ship all orders for the continental United States through USPS. For International customers please contact us first. 

Return Policy

Free Spirit Enterprises would like our customers to be completely satisfied with the goods they have purchased from us. If you are not completely satisfied with your purchase, you may return it to us within 10 days from receipt of the goods for a prompt exchange or refund. Shipping costs are incurred at your risk and are not refundable. We do charge a 10% restocking fee for returned merchandise. You are responsible for return shipping costs. All returns must be accompanied by the original receipt which was given to you along with the original packaging. There will be no refund on items returned that are not in saleable condition. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. If you have any questions regarding your order, please feel free to contact us at: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

How do I return an item?

Whatever the reason, you may return your purchase for exchange or refund to the following address. Please include a copy of the original receipt that was emailed to you.

Free Spirit Enterprises
1187 Coast Village Road, #391
Santa Barbara, CA 93108-2794

Damage During Shipping

All shipments are insured. Shipping companies have specific regulations for returns of damaged goods. When you receive a package from a shipper and it is damaged, you must contact us within 5 calendar days (sooner is preferred) and report that the package arrived in damaged condition. We will process the claim with the shipping company; meanwhile, we will re-ship the damaged goods.

You will need to keep all original packaging, including cartons and contents, until the claim resolution process is finished (up to 2 weeks). It may be necessary to make the packaging available to the shipping company for inspection.

Shipping Times

We make an effort to ship your order as soon as it is received. Depending on the size of the order, please allow 6-8 weeks for delivery. Contact us for rush orders and/or special circumstances.

If you have any questions or concerns, please contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it